Terms and Conditions

Welcome to Tamsin Errands, your go-to online destination for athletic wear, footwear, jewelry, and outerwear. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making any purchases.

1. General Information

  • These Terms and Conditions apply to all transactions conducted through the website [email protected].
  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice. All changes will be posted on this page with an updated revision date. By continuing to use the site, you accept the revised terms.

2. Account Information

  • To make purchases on our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account.
  • You agree to provide accurate, current, and complete information during the account creation process, and to update your information promptly if it changes.

3. Order Acceptance and Payment

  • All orders placed on the website are subject to acceptance by Tamsin Errands. We reserve the right to reject or cancel any order for any reason, including but not limited to errors in product descriptions, availability, or pricing.
  • We offer cash on delivery as our only payment method. You agree to pay the full amount of your order upon delivery.
  • Prices are displayed in the currency applicable to your region and include all applicable taxes unless otherwise stated.

4. Product Availability

  • While we make every effort to ensure that the products listed on our website are available for purchase, product availability may change without notice. If an item you ordered is unavailable or out of stock, we will notify you via email and offer alternatives or a full refund.
  • Product images and descriptions are provided to the best of our ability, but we do not guarantee that the product will be exactly as shown on the website.

5. Shipping and Delivery

  • Tamsin Errands offers worldwide shipping. Shipping costs will be calculated at checkout based on your location, the weight of your order, and the shipping method you choose.
  • We strive to dispatch orders within 2-3 business days and deliver within the estimated timeframe provided at checkout. However, delivery times are estimates and may vary based on external factors.
  • You are responsible for providing the correct shipping address at the time of order. If the package is undeliverable due to incorrect address details, we may charge you for re-shipping or offer a refund minus any shipping fees.

6. Returns and Refunds

  • We accept returns for items that are unused, unworn, and in their original condition. Items must be returned within 14 days of delivery.
  • The return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect.
  • Refunds will be processed via bank transfer or other available methods, excluding the original shipping charges.
  • For full details on returns and refunds, please refer to our Return and Refund Policy.

7. Intellectual Property

  • All content on this website, including but not limited to text, images, logos, product descriptions, and trademarks, is the property of Tamsin Errands and is protected by intellectual property laws.
  • You may not use, copy, or distribute any content from our website without explicit permission from us.

8. Limitation of Liability

  • Tamsin Errands is not liable for any indirect, incidental, special, or consequential damages arising out of your use of the website, including but not limited to damages for loss of profits, business interruption, or loss of data.
  • We are not liable for any failure to perform our obligations under these Terms and Conditions due to circumstances beyond our reasonable control, such as natural disasters, labor strikes, or interruptions in internet service.

9. Indemnification

  • You agree to indemnify and hold harmless Tamsin Errands, its officers, directors, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms and Conditions.

10. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts.

11. Privacy and Data Protection

  • Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
  • By using our website, you consent to the collection and use of your personal data as outlined in our Privacy Policy.

12. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at [email protected].